Kern River Rafting at its BEST Whitewater Tours & Trips

• Reservations:
  • Trips Booked More than 30 Days in Advance
    • Deposit Due
    • Balance Due
  • Trips Booked Less than 30 Days in Advance
  • Cancellations/Refunds
  • Policy regarding changes to reservations

Reservations In order to reserve space on any of our trips, you will need to call our office at (800) 844-7238 OR (800) 573-7238. We are able to give you information about the river and the surrounding valley as well as help you decide which trip will best suit your rafting abilities at the time. We cannot wait to hear from you!

Trips booked more than 30 days of trip date
Reservation is held 10 days pending receipt of deposit. If NO deposit is received within 10 days, the reservation is automatically canceled.  Please call immediately for space available to reinstate.

• All deposits are non refundable
• The balance (full payment) is due 30 days before the trip date

top

Trips booked within 30 days of trip date
Payment in full is due immediately.  Payment is non refundable.

Cancellations/Refunds
Our cancel policy is firm: We operate under stringent federal regulations which restrict the number of guests per trip and the number of trips per season. We incur substantial expenses before each trip departs, and in the event of late cancellations, Kern River Tours is unable to recover costs, nor can we make refunds.

Policy regarding changes to reservations:

• To change reservation date more than 30 days prior to trip date........$10 flat rate per change
• To change reservation date less than 30 days prior to trip date........$20 flat rate per change

Cancellations made within 30 days of the trip date are subject to complete loss of trip cost. However, if you or we are able to find a replacement for your space(s), you will receive a refund minus the deposit

We do NOT refund in case of inclement weather (you get wet one way or the other). Nor do we refund if you are not satisfied with the type of trip you have chosen. We do our best to explain the differences in the trips available- please read literature and choose wisely.

IF YOUR RESERVATION HAPPENS TO BE CANCELED BECAUSE OF NONPAYMENT, AND YOU WOULD LIKE TO REINSTATE IT, CALL OUR OFFICE FOR AVAILABILITY. PAYMENT MUST BE MADE IN FULL WITHIN 24 HOURS OF YOUR REINSTATEMENT, WHETHER BY CREDIT CARD OR OVERNIGHT EXPRESS MAIL.

top

CALL FOR RESERVATIONS
1-800-844-RAFT or 1-800-573-7238